Why we are all in debt to my late friend, Derek Holder
Derek Holder did more than educate a generation of marketers in direct and digital marketing. He was a major part of a movement that professionalised our industry. He helped turn a rag-bag collection of entrepreneurs, chancers, writers, media owners and pointy-head data specialists into a professional group of marketers who were respected for the science and discipline they brought to bear to an often flaky industry.
You can see his influence today every time a wide-eyed marketer trumpets the success of a campaign that has only been measured in terms of ‘likes’ or ‘views’. Where is the ROI? What did you test? What are the lessons? What about the control? Who exactly were you targeting? Did you reach them? Questions more relevant today in the rush to tweet than even they were in the 1990s.
He, probably more than anyone, forced people like me to question what I did and PROVE that what I did worked. And worked better than what had gone before. And in doing so he framed the arguments by which direct marketing became the lead discipline for many major brands. The car companies, the banks and building societies, the insurers, the aggregators, the online retailers and even the charities owe him a huge debt. One which, thanks to Derek’s genuine humility, they will probably not be aware of.
As head of the Institute of Direct and Digital Marketing he inspired a generation of clients and agency principals to rigorously analyse what they did. But despite his championing of intellectual discipline, he was warm and delightful company. And very generous. He was very supportive of us in the early days of BHWG and because we believed in what he was trying to achieve, we would do anything to help him make the IDM an outstanding success. That was the loyalty he inspired.
The IDM is his epitaph. But I also remember a lovely, kind man, who was always ready for a good lunch and hours of fascinating debate, chat and gossip. I am so sad he is no longer with us. I will miss him.


